Privacy Policy

Effective Date: 2023


This Privacy Policy outlines the data protection practices for the pet companion app ("the App") owned and operated by ("we," "us," or "our"). This policy explains how we collect, use, disclose, and protect personal information relating to individuals ("users" or "you") who use the App. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Collection and Usage

1.1 Personal Information

The App collects and processes the following categories of personal information:

Account Information: When you create an account, we collect your name, email address, and other relevant contact details.

Pet Information: You may provide information about your pets, such as their names, breeds, ages, medical history, feeding habits, and other related data.

User Content: Any content you voluntarily provide through the App, including photos, videos, notes, and comments, may be collected and processed.

1.2 Usage Data

In order to improve the App's functionality and user experience, we may collect usage data automatically, including:

Device Information: We may collect information about the device you use to access the App, such as the device type, operating system, unique device identifiers, and mobile network information.

Log Data: When you use the App, our servers automatically record certain log information, such as your IP address, app usage details, access times, and referring URL.

Analytics: We use Google Analytics to gather information about how users interact with the App. Google Analytics may collect information about your activities across various websites and apps. This information is anonymized and aggregated.

1.3 Purpose of Data Processing

We process personal information for the following purposes:

To provide and improve the functionality of the App.

To personalize and tailor the App's features and content.

To communicate with you regarding the App, including sending important notifications and updates.

To respond to your inquiries, provide customer support, and address your feedback.

To comply with legal obligations and protect our rights and interests.

Legal Basis for Processing

We process personal information based on the following legal grounds:

Performance of a Contract: The processing is necessary for the performance of the contract between you and us, as outlined in our Terms of Service.

Legitimate Interests: We may process personal information for our legitimate interests, such as improving the App's functionality, enhancing user experience, and protecting our rights and interests.

Consent: We will obtain your consent for any additional processing activities that require it.

Data Sharing and Disclosure

We may share your personal information with the following third parties and under the following circumstances:

Service Providers: We may engage trusted third-party service providers to assist us in operating and maintaining the App. These service providers have access to personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of the data.

Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests from public authorities.

Business Transfers: In the event of a merger, acquisition, or any form of sale or transfer of some or all of our assets, personal information held by us may be among the assets transferred.

Data Security

We implement appropriate technical and organizational measures to ensure the security and integrity of personal information. This includes using encryption for data transmission (HTTPS) and limiting access to personal information to authorized personnel only. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy